How a commission works
From first sketch to your wrist
Start with the watch you are picturing. Tell us the style, colors, size, and details you want — if you can imagine it, Jace will source the parts and build it by hand.
Not sure what you want yet? Every commission starts with a free, private consultation. Tell Jace what you like — styles, colors, watches you've admired — and he will help you work out the design and suggest options. No charge, and no pressure to go ahead.
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1
Design conversation
It starts with a free, private consultation. Tell the workshop the watch you have in mind — a style, a story, a person it honors — or just what you like, and Jace will help you work out the design and suggest options. We talk through dial, case, hands, strap and movement until the design is yours.
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2
Written plan & firm quote
You receive a written build plan with the parts specified and a firm price — the price on the plan is the price you pay, agreed before any money moves.
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3
The build
A 50% deposit starts the build. Most commissions are finished and shipped 4 to 8 weeks after the deposit is paid. Parts are sourced for your watch, it is assembled by hand and fine-tuned so it keeps accurate time, and bench photographs reach you at parts arrival, assembly and fine-tuning.
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4
Delivery
The balance is due on completion photographs, before shipping. Your watch arrives with care guidance and an itemized invoice from the workshop (HSP invoice series) — and a workmanship warranty behind it.
Start a commission
Tell us the watch you're dreaming of
Fill in the form to book your free, private consultation — it sends straight to the workshop from this page, and you'll hear back with next steps and a design conversation. Prefer another route? Email [email protected] directly, or send a direct message on Instagram (@hsptimepieces).